UPDATE RUN ONE:
If it's not one things it's another....
We have started putting guitars in cases. Despite repeated assurances the case internals were as specified, one supplier has obviously changed specs and sent cases which do not fit the HyperGTR models.
The first samples we got were perfect. However, following orders are not. We are not going to send back 70 cases.
We will modify these to suit. This involves cutting some internal foam wall away, and carefully retrimming that area.
We will do the best job possible, but in some cases it may not have a factory appearance.
It will mean you lose the use of one compartment area.
If this is unsatisfactory to you, you'll need to email "orders atormsbyguitars.com" and request 'amendment - no case required - your full name' as the subject. You'll be credited for the case.
Sorry!
Run two has form fitted cases so we will not have to go through this bullshit again. There is no option available to wait for run two cases unfortunately.
If it's not one things it's another....
We have started putting guitars in cases. Despite repeated assurances the case internals were as specified, one supplier has obviously changed specs and sent cases which do not fit the HyperGTR models.
The first samples we got were perfect. However, following orders are not. We are not going to send back 70 cases.
We will modify these to suit. This involves cutting some internal foam wall away, and carefully retrimming that area.
We will do the best job possible, but in some cases it may not have a factory appearance.
It will mean you lose the use of one compartment area.
If this is unsatisfactory to you, you'll need to email "orders atormsbyguitars.com" and request 'amendment - no case required - your full name' as the subject. You'll be credited for the case.
Sorry!
Run two has form fitted cases so we will not have to go through this bullshit again. There is no option available to wait for run two cases unfortunately.
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